Monday, 13 June 2016

Unemployment: Resumes

I spent so much time writing and rewriting resumes in 2013 that I was mentally and emotionally drained every day.  Workshops and counsellors will tell you to focus on a particular industry or type of work.  Yeah, that's great, but when you desperately need work??

I've been there; it was exhausting.  It was also depleting my confidence at such a fantastic rate that my mood was about as predictable as a yo-yo.  Part of the reason I only received 5 interviews out of over 100 applications is probably also due to the fact that I was applying everywhere.  One of the reasons the career planning workshop and "What Colour is Your Parachute"  were so helpful is because they made me focus on what I really wanted to do with my skills.  Constant rejection makes you start to think you don't have any and that's not a positive place to be when you're writing resumes.

I'm lucky enough to not be desperate yet, but because I was before (and could be again) and it was such a waste of my time, I want to offer some advice: settle down, breathe and focus.  What are you after?  A good job? A better job? A paycheque?  Figure that out before you drive yourself nuts.

Here are some tips for getting work; not necessarily for getting your dream job, but just getting a job that can get you a paycheque.

#1: Downplay your skills/experience/awesomeness

This can be painful.  Right after graduation, in 2013, I applied for a job and felt it would be better to remove my education.  I cried.  I was almost 40, had just worked my ass off in university and now I was applying for something I needed "some high school" for.  The point is that if you are desperate  for work, you will need to adjust your resume accordingly.  Put yourself in the hiring manager's shoes.  Even if you have zero interest in working your way up, if you are more qualified for the manager's job than they might be, do you think you'll get an interview?  Would you bring in you to possibly take your job away in the future?  Not likely.

#2: You don't always need a resume.

I answered an ad in '13 by showing up.  A motel in town was looking for someone to work the front desk and in my patchwork quilt employment history, I have also worked the front desk at a hotel.  I walked in to inquire about the posting and was told to bring my resume to another person on Monday morning.  I showed up again (having forgotten to bring it) and talked with the manager about my experience.  She asked when I was available for training and boom, I had a job.  Never discount the importance of face-to-face interaction.

#3: Be ready to work.

Whatever you're applying for, especially if you're stopping in, be ready to work.  If you need safety boots and a tool belt, show up at 7:45am in that. I brought in a resume to the first hotel I worked at where I got my front desk experience dressed for an interview.  The person who took my resume asked me if I had time to wait and she came back with the general manager.  "It must have been pretty important" he told me "to pull me out of a meeting".  That lack of putting me at ease aside, I had waitresses in a large hotel before so I had some experience in the industry.  He interviewed me then and there, asked what shifts I could work (having already done my due diligence with day care availability) I informed him I could be available six days per week from 7:00am until midnight.  He said he could work with that and asked when I could start.  I had a job.

#4: Talk to people.

It wasn't my dream job but my mom worked at the post office.  I did not want to work there.  However, I had turned down a job and been unsuccessful getting the one I wanted, already given notice at the motel and now I needed one. It was a cover-off position but they had someone out on medical leave so it was full-time.  I stayed for seven months, through Christmas and I applaud anyone who does this job because it's not as easy as it looks and very few people respect the fact that you do it.  (Oh, and it pays less than $40 grand a year, in some cases much less, so quit with the "they make so much money" BS.)

Sunday, 12 June 2016

Unemployment: Volunteering 2

The week has flown by and something very exciting happened!  I mentioned that the group we were facilitating the workshops for were new to the counsellor (and me by default) and she was great.  I'm not sure how anyone else would handle this experience but I joined in, fully.  I played both sides, learner and leader, and she was very supportive.

The workshops were on resumes and cover letters the first day and interview skills the second day.  I did the same work the participants were asked to do and was vocal about what I discovered and its relevance to my own work search.  They were surprised when I told them I was volunteering and not getting paid to be there but in my opinion it was great role-modelling.  Sometimes these sessions (I've attended a few) are full of questions like "does this really work?" And "how is this going to work for me?"  I was able to answer these from a current view and they seemed to find it helpful.

On the day I was in office the manager told me she would like me to interview for their upcoming position!!  I didn't realize they were that close to actually getting the position!  She booked me in for Tuesday and I can hardly believe this has moved along so quickly.

Now I have to address something else. I have been using Indeed and Canada job bank to look for positions and I always look at my home town.  I also look in the local paper each week.  I never saw an advertisement for this position and if they're already setting up interviews, I have to wonder how I missed it.   I made my decision near the end of March so I was already focusing my job search back then; now we're into May.

I'm not sure if I can offer a more perfect example of what Bolles ("What Color is Your Parachute") said about the untapped opportunities available outside of advertised vacancies.  While it's certainly a possibility that I could have volunteered and they did not have a position, I still had a plan for that.  I volunteered to learn. What I was planning to do with that was look into the possibility of developing a workshop on my own and marketing it.  I still had a plan even if there hadn't been a position and I learned a lot from the four days I spent with the two groups.  The first thing I learned is that I did know a lot but some things had changed.  I will be doing a resume tip blog next because I did learn something about career changers and why you should change up your resume if you are one.

Tuesday, 7 June 2016

"Wait, I'm an Indian?"

Actually, he's Metis, but I certainly wasn't going to try to explain the racist, bureaucratic feeble-mindedness that brought that about.  We spent the afternoon at a park, a water park, a school park and another school park. My ten year old wanted to take his shirt off while we were walking from the park to the water park and I told him he could do that right now if he so desired.  He did and then remarked "people tell me I'm too white". "You are" I said, "it's pretty hard to tell you have Indian in you."

He stopped.  My handsome little guy, with his blond hair and blue eyes looks at me, looks at his semi-tanned arms and overly white torso and says "Wait, I'm an Indian? How?" Ah, the million dollar question.  "Well, you know your great-grandma looks kind of like an Indian" I said.  "Really?" Came his shocked reply, "I thought she was just tanned!" (All year round)...

"But how am I Indian?" He asks again. The story great-grandma tells us is that her grandmother was traded for a sack of flour.  Her grandmother married an Indian and they had a son, who married a white woman who had her. (I could so use "begat" here but I'd like you to follow along :)).  Great grandma married great grandpa who is white.  They had grandpa, who married grandma, who is white.  Dad married me.  "Because you're white?" He inquired.  "NO, just because."

"Is that why I can't talk to Sage? Because she's white?" OMG, I wish I could see the printout of his thought process.  Sage is a girl he fell in love with in grade one and apparently he can talk to other girls without issue but has difficulty talking to her.  Considering it's been four years, you'd think he would have figured out a way.  Or maybe I want him to continue having issues until he's 20.  Probably that.

"So, do I have to marry someone who is white?" Was the next question. "No, skin colour doesn't matter, you marry someone you love" I told him.  "Oh, okay" he says "can I ride Ethan's bike?"

Maybe later I'll tell him he's also Russian, German and Scottish.  That should be fun.


Thursday, 2 June 2016

Unemployment: Success!!

The manager called me at 3:30 pm to offer me the position!!  Even though I had been 90% certain that I would be offered a job, when the second interview came up, I was only about 30% sure.  I wondered if I had done something wrong, strayed off my path in some way; I doubted myself.  Let's face it, when you hear "you were not the successful candidate" or don't even hear back, doubt can creep up on you.  However, I no longer have to wonder, so let's recap;

February 29: My last day of work
March 24, 25 & 27: I attended a career planning workshop.
March 25: I borrowed "What Color is Your Parachute?" (Richard N. Bolles) from the library.
April 7: First information interview with a Career Planning Facilitator.
April 8: I order career counselling books from Amazon to keep learning.
April 11: Asked manager at career and employment agency if I could volunteer.
April 18: Talked with career counsellor at my kids' school about volunteering.
April 29: Received the go ahead from career and employment agency, scheduled volunteer hours for the full next week.
May 2 &3: Went out to workshops as a volunteer; participated fully in facilitating :)
May 4: Sat with career coaches in the office.  Manager tells me she would like me to interview for a position they have coming up.  Interview is scheduled for May 10.
May 5 & 6: Attended workshops.
May 10: First interview.
May 20: Second interview requested.
May 26: Second interview.
May 30: Job offer.

It certainly wasn't an overnight success.  One of the concerns I'd had after the second interview was requested was that I had spent a lot of time on this one endeavour.  What if it hadn't worked out?  What was the plan?  My plan was to get as much information as I could (which I did, handily, during the week I volunteered) and then I was going to design my own workshop and market it to someone else.  Plan A was what I just mentioned; Plan B was to volunteer at the school, Plan C  was to go back to school if still unemployed at the end of August.  Plan D was that either the school or the career and employment agency would have a job for me.  I actually didn't bank on Plan D.

Let me also reiterate what Bolles says in his book; People who use the following methods of job search, by:
"Looking for employer's job postings on the Internet"; Success rate: 4%
"Posting or mailing out your resume to employers"; Success rate: 7%
"Answering local newspaper ads"; Success rate: 5-24% (because, local)
"Private employment agencies or search firms"; Success rate: 5-28%
"Answering ads in professional or trade journals, appropriate to your field"; Success rate: 7%
"Job Clubs"; Success rate: around 10%
"State or federal employment office"; Success rate: 14%
"Going to places where employers pick up workers"; Success rate: 22% (for short-term employment)
"Asking for job leads (from friends, family members, connections)"; Success rate: about 35%
"Knocking on the door of any employer, office, or manufacturing plant"; Success rate: 47%
"Using the Yellow Pages (to call prospective employers and ask for a meeting)"; Success rate: 65%
"The Parachute Approach (combining reaching out to contacts, information interviews, networking etc); Success rate: 86%.

I've done most of these, but my tactic to find this job was solely The Parachute Approach.  Can I say that I got lucky?  I believe so, yes.  I mean, what were the odds that they would have a job at the ready?  But I can say this for certain: if I Had not taken the risk of going after what I wanted, reaching out to contacts I had made, the job wouldn't be mine now.  The last time I was looking for work I wrote a tweet that said: "Looking for a job now is different than the old days.  It's not like you have to leave your house; or put on pants".  Well, I was wrong; leave your house... and for goodness sakes, wear pants.

Wednesday, 1 June 2016

Unemployment: The Second Interview

Perhaps I'm wrong, but should the second interview not cause less angst than the first?  It wasn't that way for me.  I said to my husband; "I'm not a very likeable person" and he looked at me like I had grown a second head.  So, that was a positive, right?!

The manager had told me that the interview was to address "fit" and I was concerned from the start.  What if the new coordinator didn't like me?  If it's just "fit" then that's an acceptable reason to say "thanks again, but we've decided to go in another direction."  I once interviewed at a place where they told me I was expected to be available at all hours of the night because the program dealt with international students and their parents may call when it's convenient for them.  I asked if I had to be available by phone or in the office and she rolled her eyes and snidely remarked "well of course you have to be available by phone, this is a 24 hour job".  I figured if that was the type of response I received for asking for clarification, I was probably going to get used to not asking and getting in trouble for doing things wrong.  That, and I figured somewhere within the previous 15 minutes, she decided she didn't think much of me.

All I'm saying is, you never know what you're going to get and although my first interview had been an absolute smash, I was concerned about the second.  As it turned out, it was okay.  I say okay because the coordinator (who I was supposed to fit with) stumped me with a question.  "What, specifically, would you bring to the facilitation process?" She asked. "What special skills do you have that you could use to make it enjoyable for the participants? For instance one of the facilitators makes smoothies when she's talking about nutrition." Special skills?? Holy crap!!

I talked about how I think of these types of workshops as an opportunity to entertain the group in some way, either through anecdotes or additional information.  I talked about how I've been able to entertain groups with very limited material, just to keep them interested.  I bombed.  "At least, that's what's at the top of my head" I said.  There was laughter. "If you're anything like me," said the coordinator, "it will come to you at 3:00 am".   It came to me as I was driving home.

I wrote an email to the manager, who I knew was heading into a meeting directly after my interview.  In the subject line I wrote "It only took 10 minutes".  You see, in addition to the many things I have rolling around in my head, I've also been working on some cooking stuff (so "smoothies" should have triggered my response).  I told her what I'd been thinking of doing with that.  Maybe she'll mention it to them.  Maybe it will still turn out okay.  FFS.

Monday, 30 May 2016

Unemployment: A Request for a Second Interview

I don't think I've ever had a second interview; none of the jobs I've applied for required them before.  I heard back from the employment agency and they decided to go with an internal candidate for the coordinator's position. No real shock there; I was lucky to be interviewed for an internal posting, period.

The manager had told me there was a part-time position as a career coach available as well as a part-time administrative position that they would be willing to combine into a full-time position if the candidate was interested in doing both.  I knew there would be a pay difference and frankly, I was not interested in doing a part-time Admin job and I said as much at the first interview.  Since I had originally thought there was only a part-time position available anyway, I had made plans to go back to school and I figured I would just stick with that.

Well, how things change!  She told me they were now interested in making the career coach position full-time and push the additional administrative work to the current admin (might not make me popular but I don't think they knew...).  So that is exciting - full-time work!

Bolles mentioned in "What Colour is Your Parachute" that companies are more than willing to create positions for those they are interested in and I can't help but wonder if that's what has been done here (and it makes me feel good to think that way :)).  I'm not trying to sound egotistical but from what I've read, from what Bolles said, this is not an uncommon occurrence. Seriously though, I'm impressed.

All of the workshops I've attended about work search, interviewing and career planning say one thing in common: Choose your field; focus your search.  I have to think that this is why; I chose a field that I was interested in, I reached out to my contacts, and it looks as though everything will fall into place and I hadn't even expected as much as what is currently before me.  With that being said, I don't have an offer yet... I still have to go through another interview.

Somehow, I will spend some of the next 16 hours reminding myself of all of my accomplishments and how much of an asset member I can be to a team with a common goal.  I will have to remind myself that although I want this position, the coordinator will want me because of the qualifications I bring; because I can help ensure her success.  I am not over-confident; I need to be honest with myself and remember what I bring to the table.  I need to focus on that.  I can be a tremendous ally to the coordinator and I know this.  Now, I just have to remember that.  I need to study my resume...

Wednesday, 25 May 2016

Unemployment: Volunteering

So approval finally came for me to volunteer at the career and employment agency.  I will be accompanying one of the counsellors to a couple of two-day workshops next week, Monday/Tuesday and Thursday/Friday.  On the Wednesday I will be sitting in on some one-to-one sessions in the office.  I need to add as well that when the manager asked me about how often I would like to volunteer I was fairly open.  If there was something I could do, I had availability four days per week for sure, possibly five if my husband was home (6 has no school on Fridays and I can't afford to pay for care to volunteer).

I stopped by to meet the counsellor I would spend the majority of next week with and we talked about what they would be doing.  She also gave me copies of all handouts and publications she would provide to the participants so I could look them over.  The sessions are for a new group to the agency so she has no experience with the clientele either (which is strangely beneficial for my attendance).

She will give me a ride out to the sessions so I, again, don't have additional costs to volunteer.  I'm really impressed with how thoughtful they've been so far.  Being in the environment has also led to a few interesting tidbits of information.

Apparently they are awaiting funding approval for a new program that will require the creation of a new position.  One of the counsellors told me it was a part-time position but I could work with that.  Full-time is definitely preferable but if I had to take part-time to start working in the career of my choice then I will do that.  I'm still looking into the possibility of returning to school and I think I could do both if I'm part-time. I managed before, I would mange again.

In any case it looks like timing might be on my side here and I'm really looking forward to the workshops next week.  I'm still a little in awe of how easy this was to start and I'm so glad I read "What Color is Your Parachute?" (By Richard N. Bolles) to get some of these ideas.  So far, they're paying off.